KYB Warranty Information

The following is a summary of manufacturer warranty terms. This summary in no way modifies or supersedes the original terms.

All Branded KYB Shock Absorbers, KYB Struts, KYB Strut-Plus™ and KYB Strut Cartridges (Except Electronic and Self-Leveling Shocks & Struts) feature a KYB Limited Lifetime Warranty.

KYB Strut Mounts, Boots, Hardware, Coil Springs, Steering Stabilizers and other Non-Damper Suspension Components carry a 1-Year Limited Warranty.

KYB Electronic and Self-Leveling units carry a 180-Day Limited Warranty.

This warranty covers defect in material and workmanship in the KYB product. KYB’s sole and exclusive obligation under this warranty is limited to the exchange/replacement of a defective KYB product in accordance with this limited warranty.

This warranty is not assignable or otherwise transferable to any subsequent purchaser or user of the product and any sale or other transfer of the product shall void this warranty and KYB shall thereafter have no further obligation or liability with regards thereto.

The KYB Limited Warranty does not apply to KYB products that (a) are worn, but are not defective; (b) do not qualify due to the expiration of the warranty time duration specified above for each product; (c) are installed on non-cataloged applications; (d) are purchased from an un-authorized KYB parts reseller; (e) are altered, modified, reworked, improperly applied or installed, or abused; (f) are installed on vehicles for commercial or racing purposes; and/or (g) have been replaced once under KYB’s warranty policy and/or (h) are damaged due to vehicle modifications or accident. (An example is where only one unit is defective and the consumer requests a pair be replaced. Since the KYB warranty only covers the defective unit, the claim for the worn but not defective unit will not be honored.) The cost of any diagnostics, removal of a defective KYB product and installation of a replacement KYB product is not included. The cost of transportation for the shipment of an alleged defective or replacement KYB product is not covered by this warranty.

To initiate a warranty claim, download and fill out the form below, carefully following the instructions. This warranty form claim must be completed and the part sent within 30 days of part failure. Please contact us with questions.