Customer Support

Over 99% of all items ordered will ship within one business day. Click here to read our shipping policies.

We ship from our strategically located warehouses on the East and West Coasts to deliver your products to you quickly and safely. Note: We currently only ship within the U.S. We're sorry, but no local pickups are available.

Products are shipped via a range of shipping carriers, including USPS, Amazon Logistics, DHL, FedEx, and UPS. We estimate delivery of 2-5 business days for most items. Deliveries to Alaska and Hawaii may take longer.

Expedited shipping options may be available for your order. You will see any available options in your shopping cart along with our standard free shipping. These options are available for you to purchase, and will be sent via FedEx or UPS. Orders placed before 1pm ET/10am PT on business days (Monday–Friday) will be processed the same day. Orders placed after this time or on weekends/holidays will be processed on the next business day. Read more about expedited shipping here.

Sixity Auto accepts payments via PayPal and Google Pay, as well as Visa, MasterCard, Discover, and American Express cards issued by major U.S. banks. We never store credit card numbers.

We also integrate with Amazon Pay which enables you to login to SixityAuto.com via your Amazon.com account and pay with any saved credit cards on your Amazon account. If you do this none of your financial information is shared outside of Amazon. You can read more details on Amazon Pay by clicking here, including logging into your Amazon Pay account.

Shop now. Pay later with Klarna. We have partnered with Klarna to bring you new ways to pay at checkout. You can pay for your purchase in 4 interest-free installments. Simply choose Klarna during checkout. Read more about Klarna and how it works by clicking here.

We do not accept money orders, cashier's checks, personal checks, or cash.

Please note: by law, we are required to charge sales tax on all orders based on your shipping address, and the amount will be displayed during checkout. If you have a valid tax-exempt reseller certificate, click here.

Many of the parts we sell at Sixity Auto only work with specific vehicles. We include fitment details whenever possible to help you choose the right product for your vehicle. Please feel free to contact us with any product or fitment questions. Visit our Returns page for all the details on our Return Policy and to initiate a return.

 If you return your purchase, the cost of shipping will be deducted from any refund or credit. Please note, if a product is returned to us from the postal carrier due to an undeliverable address, wrong address, etc, we will refund the full amount of your purchase less our shipping costs.

When you place an order, you’ll get an order confirmation email. You’ll then receive a separate second email with tracking information when your order ships. Visit our Order Status Page to track your order. Please note it may take 24-48 hours for live tracking information to appear.

 If you have an account on our website, you may also login to track your order. Once you are logged in, select "View Order" and then "Track Your Order." By logging in to your SixityAuto.com account you will be able to view current and past orders details, as well as update your account details, such as saved shipping addresses, your email address, and your product wish list.

You can subscribe to SixityAuto.com emails by clicking here. You will receive periodic updates on new sales and product launches.

 If you currently are subscribed you may unsubscribe by clicking the 'Unsubscribe' link in any promotional email or simply contacting us to request removal. (We really don't want to see you go. Let us know how we can better serve you.)